If you’ve been leading volunteers in Children’s Ministry for more than a little while then you’ve been there – face to face with an unhappy volunteer. It’s part of leading and managing in ministry, and it’s inevitable.
In some case, the volunteer has every reason to be upset. Other times, you walk away shaking your head and the petty things people complain about. Either way, you have to deal with this volunteer. You do so (hopefully!) because of the love you have for them, but also because whether their complaint is valid or not, it can become a virus infecting other volunteers, parents and even the kids of your ministry.
So how do you manage unhappy volunteers? Here are a few ideas: Continue Reading