Evaluating Your Ministry With An “Incognito Inspector”

Evaluating Your Ministry With An “Incognito Inspector”

incognito-inspectorEvaluating your children’s ministry is one of the most important responsibilities you have as a Children’s or Family Ministry leader. ?There are many different ways to evaluate, but one of the most effective (and fun!) is to invite an Incognito Inspector to your children’s ministry.

What is an Incognito Inspector? It’s something akin to the “secret shopper” idea. It’s someone you bring in to interact with your children’s ministry in “real time” and offer constructive and honest feedback on the elements of your children’s ministry that you ask them to inspect. ?You will want to find someone that:

  • your children’s ministry team will not recognize
  • is willing to be bold in carrying out the assignment
  • knows something about what a children’s ministry should function like (another KidMin person or a parent)

Here’s how to do it:

1. Invite someone you know to be the Incognito Inspector. ?It should be someone with kids willing to actually interact with your ministry as a family. My sister was the perfect fit to be my Incognito Inspector. ?She had 5 kids aged 2 to 10 (so they were put into multiple classes). Her oldest is a high-functioning autistic boy, and 3 of them are adopted (1 from China & 2 from Uganda). She’s been around the church her whole life and she’s willing to create challenging circumstances for my volunteers (more on that later).

2. Walk through the Incognito Inspector process ahead of time. ?This might include (but certainly isn’t limited to) having the Incognito Inspector:

  • attend a typical service, completing the visitor process and placing the kids in the classroom (in other words, participating in the typical process as a visitor)
  • provide feedback (verbal feedback or a rating system – whatever works best for you) on typical interactions from the experience (were the volunteers friendly & helpful?; did the volunteers know answers to questions?; was it easy to find classrooms?; was the check-in process understandable & easy?; etc.)
  • create some “challenging” situations for the volunteers (for example, try and pick up a child without the check-in tag to see how the volunteers handle it; asking volunteers difficult questions to see how they respond; or other challenges which create situations you would like to get feedback from).

3. Carry out the evaluation, remembering to:

  • never abuse the participation of the children;
  • never put the volunteers in an embarrassing or compromised situation;
  • never risk the safety of anyone.

4. Debrief with the?Incognito Inspector about their experience…get feedback about what you specifically talked about evaluating and also about other observations and thoughts they can contribute. ?And be sure to show them your gratitude with a free lunch, gift card or some other form of thanks.

5. Share your findings in a fun and instructional way with your team (single out those who did well for public praise; speak generally or privately about negatives that need to be improved upon).

I would encourage you to use the?Incognito Inspector method of evaluating your children’s ministry. ?You might be amazed at what you find out!

Greg Baird on FacebookGreg Baird on InstagramGreg Baird on LinkedinGreg Baird on TwitterGreg Baird on Wordpress
Greg Baird
Founder of Children's Ministry Leader at Children's Ministry Leader
My passion is seeing the lives of children transformed. I believe the best way to do that is to equip leaders in the local church to serve children, volunteers and parents to invest in the lives of children at church and in the home. That?s what we do here at Children?s Ministry Leader ? equip leaders to create healthy Children?s & Family Ministry.
I serve as the Vice President of Global Resources in the Global Mission department at David C. Cook.

I love what I do as it is the outflow of 25 years of ministry experience as Children?s, Family & Administrative Pastor, consultant, trainer, speaker and short-term missions leader.

One Response to Evaluating Your Ministry With An “Incognito Inspector”

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Drop a 💕 if you agree.

#KidMin #youthmin #stumin #fammin #childrensministry #childrensministryleader #kidsministry #pastors #church #ministry
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Here’s a great resource to offer your families, created by our friends Sweet Sleep. And it’s free!

Check it out!

#VBS #SweetSleepWelcome to the Sweet Sleep Family Experience!
Join us this summer as we explore what life is like for children and families in Uganda. The program is designed to help families have fun experiences together, while learning some important truths about how God provides True Rest, and how we can learn to love and serve others as He calls us to do.

Check out our website for access to all of these FREE activities 🎉
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Fun is not a 4-letter word. 🙂

#KidMin #youthmin #stumin #fammin #childrensministry #childrensministryleader #kidsministry #pastors #church #ministry
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Stop begging trying to fill the needs in your ministry! IF people respond, it will likely be only short term. Obligatory service doesn’t inspire people to stick around.

Instead, understand the grand vision we are pursuing by investing in children’s lives for eternity!

Practice articulating that vision and start sharing it in every conversation. It’s a privilege and honor to be part of such important service, so INVITE people into that opportunity.

And, of course, never forget the foundation for building our team, found in Luke 10:2: “These were his [Jesus’] instructions to them: ‘The harvest is great, but the workers are few. So pray to the Lord who is in charge of the harvest; ask him to send more workers into his fields.’”

#KidMin #YouthMin #StuMin #FamMin #ChildrensMinistry #ChildrensMinistryLeader #KidsMinistry #Pastors #Church #Ministry
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